**Effective Date: September 27 2023**

**Contact Information:**

Email: iris.boutiquellc@gmail.com

Website: www.irisboutique.fashion

Thank you for shopping at Iris Boutique. We appreciate your business and want to ensure your shopping experience is as enjoyable as possible. Please take a moment to review our refund policy below:

**1. No Refunds or Exchanges:**

- We regret to inform you that all sales made on our website, www.irisboutique.fashion, are final. We do not offer refunds or exchanges on any items, except for specific cases outlined in section 2 below.

**2. Exceptions:**

- Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us at iris.boutiquellc@gmail.com within 7 days of receiving your order. To help us assist you promptly, please include your order number, a description of the issue, and clear photographs of the damaged or defective item. We will review your case and, if eligible, provide instructions for returning the item or offer a suitable resolution.

**3. Lost or Stolen Packages:**

- Iris Boutique is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact your local postal service or courier company for assistance. We recommend checking with neighbors or security personnel if applicable.

**4. Final Sale Items:**

- Certain items on our website may be marked as "Final Sale." These items are non-returnable and non-refundable.

**5. Cancellation Policy:**

- Orders cannot be canceled once they have been placed. Please review your order carefully before finalizing it.

**6. Contact Us:**

- If you have any questions or concerns about our refund policy, please contact us at iris.boutiquellc@gmail.com. Our customer support team will be happy to assist you.

**7. Changes to the Refund Policy:**

- Iris Boutique reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase on www.irisboutique.fashion, you agree to abide by this refund policy. Please make sure to review this policy before making a purchase. We appreciate your understanding and support.

Thank you for choosing Iris Boutique!

Iridia Chavez

Owner

Iris Boutique